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Policies

Orders are produced and ship as soon as possible. 

All of our products are custom made on-demand and 95% ship in two to seven business days. Items where stock has become temporarily scarce or that must be remade due to inadequate quality check may take longer.

Unfortunately we cannot guarantee delivery dates and cannot cancel orders once they have started production.

Returns and Size Forgiveness Policy

Swish Embassy items are generally produced on demand and may not be returned for refund or exchange unless there is a defect of some kind.

Size Forgivenes Policy for New Shoppers

First time shopper and afraid it won't fit? No problem! If your purchase doesn't fit, we'll replace up to 3 items* for a different size FREE of charge or offer you a store credit for their value. No need to return your purchase. 
Exclusions: 
  • Bracketing. "Bracketing" is the practice of buying the same item online in multiple sizes or colors with the intention of returning the sizes/colors that don't suit after delivery. Orders that include the same products in different sizes and colors are excluded from the Size Forgiveness Policy
  • Intimate Apparel. Underwear, swimwear and leather are considered intimate apparel and may not be resold due to health and hygiene concerns. For that reason, intimate apparel is final sale.

Please note, you must contact [Customer Service] service and seek authorization to return an item. "Return to sender" items will not be issued refunds. 

Warranty

Problem with your order? Let us know! We'll fix it! You have up to 30 days from your delivery date to report any issues. We're committed to making sure you're pleased with your purchase and will replace any damaged or defective items.  [Customer Service]