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We’re here to help and typically respond to support tickets within 24-48 hours! To ensure your request is handled smoothly, please avoid submitting multiple tickets for the same issue—this will reset your place in the queue. Please use the same email address you used for your order.

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We’re available Monday to Friday from 9 AM to 5 PM Eastern US/Canada time (GMT-5/GMT-4 during daylight saving). Thanks for your patience and understanding!