Customer Service
COVID-19 Delays (Updated August 16, 2020)
| Category | Status | Details |
|---|---|---|
| 🧵Production | 🟡Yellow | The tightening of COVID-19 measures in California and North Carolina has slowed production for certain items. The overall average is now about 5 days. Exceptionally, some orders have been delayed by up to 20+ days. 🟢Fast Turnaround (Less than 5 days): Face Masks, Fans, Neck Gaiters, Mugs, Shorts, Swimwear, Underwear. 🟡Moderate Production Delays (5-10 days): All printed apparel (t-shirts, tank tops, etc.) and allover printed items (pillows, allover tank tops). 🔴Severe Productions Delays (more than 10 days): Pocket Tees and Pocket Tanks. |
| 🇺🇸USA Shipping |
🟡Yellow |
USPS and services that rely on USPS for final delivery (DHL) are subject to delays. Independent couriers such as FedEx are operating normally. |
| 🇦🇺Australia Shipping | 🟡Yellow | There are fewer flights between the United States and Oceania as well as severe restriction in the state of Victoria resulting in slower than normal shipping times. FedEx is the quickest most reliable means of shipping. Some orders with only t-shirts may ship directly from within Australia. |
| 🇨🇦Canada Shipping | 🟡Yellow | Canada Border Services and Canada Post report volumes similar to Black Friday and Boxing Day and have suspended all delivery standards. Most shipments are 1-2 weeks late. FedEx is the quickest most reliable means of shipping. |
| 🌍Global Shipping | 🔴Red | Shipping to the Middle East, Asia and South America is unpredictable at this time. Delays may be considerable via standard postal service. FedEx is the quickest most reliable means of shipping. |
Order Status
|
Wondering what the status of your order is? |
Contact Customer Service
 |
Need help? |
 |
Make sure to check out our FAQ for self-help! |
Voicemail
- US & Canada Toll-Free: (888) 59-SWISH (79474)
- Worldwide: +1 888-59-SWISH (79474)
Address
Swish Embassy Inc.1050 King Street West
Toronto, ON
M6K 0C7
Canada